Mobile Anti-theft Charging Stands for IKEA

Posted on August 3, 2020 by admin

Mobile-Anti-theft-Charging-Stands-for-IKEAIKEA – Is a world-wide popular household name. The brand in itself is a symbol of quality and convenience. Ikea is multinational ready-to-assemble furniture and kitchen appliances and other household things. Well known for its quality, durability and longevity of the products. The company has established its superiority worldwide by delivering modernistic designs, utility and simplicity along with its eco-friendliness. UAE is one of the most active nations in the MENA region aggressively implementing and promoting eco-friendly strategies. Introducing Ikea to the market was another brick to the wall. Ikea is growing exponentially since its operation begins in the country and has a very large facility in Dubai Jebel Ali area.

IKEA acquired Mobile Anti-theft Stands from RSI Concepts which are placed in smart home products section to give customers an interface to control devices through mobile phone. Our stand keeps the phone secure so that it will not fall or stolen. It means whoever is entering in the Ikea will first encounter our Mobile Anti-theft stands to explore the products and catalogues. As Ikea has established its own legacy so the stands should also be able to speak the same language. Which is the reason Ikea has selected RSI Concepts over so many other bidders and we have successfully matched the criteria of the product design and quality which was required by the Ikea?

The Mobile Anti-theft stands come in a few variants depends upon the need and requirements of the client. There are general purpose Mobile Anti-theft stands which are completely compatible with almost 95% of smartphones and tablets models. The Micro USB, Lightning USB and USB Type-C compatibility make them easier to use and compatible with almost any device available in the market these days. The stands are made up of very rigid and strong materials and are proven to be the most durable of their kind available anywhere in the market. The strong audible sound alarm which triggers whenever anyone tries to temper with the stand by trying to remove the device makes them more theft-proof.

Here are the remarks of our Sales and Marketing Manager, Ms. Maheen Waheed who was in charge of this project:

“Providing a product which matches Ikea brand’s DNA was not an easy task for most of the vendors participating in the bid, but at RSI Concepts since our inception, we have established a brand name in the market by delivering top-of-the-line products and services. Our portfolio and futuristic product design were the major advantages we had over our other competitors which lead us to win this bid.”

This is another testimonial of our commitment towards our customers and proof of our high-quality products and services. If you want to learn more please visit our Mobile Anti-theft Stand product page. Feel free to contact us at our Contact Us page.

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Entrance fever checking Camera

Posted on July 12, 2020 by admin

The Entrance Fever Checking Cameras are very important these days. As the fever and higher temperature are among the main symptoms, so we have to consider them very seriously. There is a variety of thermal imaging cameras available in the market, the important thing is the requirement. Such as if people are entering in the premises in a queue then any ordinary thermal camera can be used, if you are also taking attendance via biometrics, or facial recognition or RFID or any mean, then that setup will suffice. The identification of the infected person will be easier. But in case if people are entering in a crowd then the ordinary thermal imaging camera will not work and we will have to use an Entrance Fever Checking Camera.

Entrance-fever-checking-Camera

The Entrance Fever Checking Cameras are must to have for the entrances where people are entering in the crowds. Even if there is a queue the Entrance Fever Checking Camera can do the job with higher accuracy and efficiency. Another important feature in our Entrance Fever Checking Camera products is that they have an in-built optical imaging sensor too. The image fusion function is also another very advance feature which our all Entrance Fever Checking Cameras have. This means that the thermal image and the optical image can be infused or superimposed upon each other, which also provides a very clear picture to precisely identify the person with fever or high temperature.

Our Entrance Fever Checking Cameras are equipped with very advance computing and electronics which can provide multiple options for recording and compression. Above all the temperature measurement is done in real-time with very high accuracy and can be transmitted to the security officer or relevant officials to take action immediately. The data and power interfaces are also very flexible and compatible with a multitude of all commonly found systems. Which ensures low commissioning and operational cost.

Our Entrance Fever Checking Cameras are also equipped with in-built sound alarm and soft-alarm (software notification). The sound alarm is configurable and can be set on the desired temperature level, once anyone with that temperature passes through the focused area, the camera will automatically sound an alarm. This is to notify the concerned person at the entrance.

As the only way to control this current scenario is to contain it, so advance technologies such Entrance Fever Checking Cameras, Sterilization Tunnels/Gates, Social Paperless Queue Management Systems and many more such applications can be used to minimize the spread. As our core speciality is customized solutions so we are providing the best and effective prevention measures to ensure the public health and safety to our customers. The solutions are totally based upon the requirements and scenarios of the clients, which is the reason we have successfully delivered a lot many such projects with a very cost-efficient and higher ROI rate to our customers in the past few months.

If you have any question or if you want to learn more about our product, please visit our product page Crowd Fever Screening Thermal Camera Dubai, UAE. Or contact us at our Contact Us page.

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Why should we use hand sanitizer digital signage kiosk?

Posted on May 28, 2020 by admin

Why-should-we-use-hand-sanitizer-digital-signage-kiosk

As the COVID-19 outbreak has spread all over the world and still we are far away from a practical cure for the disease, technology-aided things such as our latest hand sanitizer digital signage kiosk could help to reduce the spread and aiding the social distancing. As for now, the social distancing seems to be the only prevention to the disease so we all must implement it as much as we could. As the virus can spread mostly from touching the contaminated objects and surfaces, so we have developed a very innovative product, our latest hand sanitizer digital signage kiosk which will allow a contactless operation of dispensing the hand sanitizer solution.

The hand sanitizer digital signage kiosk is fully automatic and doesn’t require any input such as a tap, or push button or something form the user. The kiosk has proximity sensors at the front and whenever someone places their hand in the range the kiosk will automatically dispense the hand sanitizer solution in their hands. The user doesn’t even require to touch the kiosk, this means there will be no contaminated surfaces which could possibly cause the spread of the virus.

That is not all, the hand sanitizer digital signage kiosk is also equipped with other features. There are two models one with a medium-sized screen and one with a fairly large screen. There are other add-ons such as body temperature sensor, thermal camera, facial recognition for the attendance, eye-scan for the attendance and instant alarm if fever is detected. Such features enable it to effectively identify a person with some basic symptoms of the COVID-19/Corona Virus. Thus the hand sanitizer digital signage kiosk can be placed at various locations such as entrances of the offices, shopping malls, airports, metro stations, bus stations, clinics, medical stores, hospitals, retail stores, shops and many more.

The hand sanitizer digital signage kiosk also comes with a standard digital signage module, this enables it to play videos and adverts. The videos could be informational or precautions of the COVID-19/Corona Virus prevention or just the advertisements for marketing purposes. There is a user dashboard for the administrators to monitor the level of the hand sanitizing solution in real-time and also control the digital signage screen. The signage content can be uploaded instantly at hand sanitizer digital signage kiosk from a remote location or from the head office. The signage can operate in multi-unit configurations where you can have two or more hand sanitizer digital signage kiosk connected to the network and can be controlled from a single admin dashboard. The admin dashboard is not only for monitoring the sanitizer levels and playing the content on the screen but the admin dashboard will also provide statistical data and reports. It can record the data for the temperature for any period such as one month, three months and so on, it depends upon the customer’s requirements. The usage data can also be extracted. All the stats and reports are downloadable from the admin control panel.

Due to this COVID-19/Corona Virus crises, we being a technological innovator have designed multiple products which will help our customers and users to implement the social distancing. We are also welcoming innovative ideas from our customers and providing them with completely customized solutions to help and support the community. Being a responsible citizen it is our moral duty to strictly follow the government SOPs and precaution to ensure our and other’s safety. Only together we can defeat this crisis. Do let us know about your ideas and thoughts in the comment section below or get in touch with our consultant to discuss your requirements via our Contact Us page.

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How HR Kiosks help managing the HR more efficiently?

Posted on May 27, 2020 by admin

Introduction to HR Kiosks

With the advancements in the technology, the interactive self-service hr kiosk machines are serving in a lot of industries especially in public places. The HR departments of some organizations could be the busiest department with most people are coming there on a daily bases. There are so many HR-related tasks that keep your other employees away from their regular tasks just to visit the HR Department and to do those processes. This could lead to a busy, crowded and overloaded HR office/branch. This also results in delays in the regular HR processes and sometimes it disturbs the employees as well which could reduce their productivity.

If somehow we can automate the routine processes and eliminate or reduce the need to visit the HR Department, we can avoid a lot of these things. This raises the need for an interactive self-service HR Kiosk. For example, let say an employee needs to update their passport, they should have to take off from the work, transport should be reserved for them and they will have to skip some hours or maybe a complete day just to do that.

How-HR-Kiosks-help-managing-the-HR-more-efficiently

But in case if we provide them with the facility to update the passport through an HR Kiosk machine at any nearby location where they work, we can save all that time and resources required for just a simple task which can be done in 5 minutes max from the HR Kiosk machine having a passport scanner in it. The HR Kiosks can be placed in the offices, cafeterias, common areas, receptions, or living quarters for the labours and virtually anywhere.

Updating Passport or Emirates ID or such things are not the only features our standard HR Kiosk have but there is a list of standard features and additional add-one can be added to introduce more features. The complete HR Kiosk system is based on two main types of components, the hardware part and the software part.

Features and Functionalities of HR Kiosk

Here is a list of some of the most popular features and functionalities popular among our customers:

 HR Kiosk Hardware

1.       Emirates ID Scan 2.       Passport Scan
3.       A4 Size Documents Scan 4.       A4 Size Printer
5.       Biometrics Fingerprint Scan 6.       RFID/Magnetic Strip/Contact Chip Scan
7.       Barcode/QR Code Scan 8.       Telephone to connect to the Help Line
9.       Credit/Debit Card Payment 10.   Cash Acceptor
11.   Facial Recognition& IRIS Scan 12.   Physical Keyboard & Mouse

 HR-Kiosk-Hardware

HR Kiosk Software

1.       Multi-lingual Simple User Interface 2.       Various Forms (Print + Scan)
3.       Attendance 4.       Documents Update
5.       Leave Application 6.       Ticket/Travel Request
7.       Salary Certificates 8.       Pay Slips
9.       Loan & Benefits 10.   ERP/CRM/Third-Party Integration
11.   Mobile Applications 12.   Low Maintenance Operations

These are some of the very commonly used features of the HR Kiosk.

HR-Kiosk-Software

The combination of the above-mentioned software and hardware features result in a highly interactive and self-service kiosk machine which let the employees do most of the tasks by themselves without any intervention of the HR officer.

How HR Kiosk works?

Here is a short but brief workflow of a standard HR Kiosk system:

Login to the employee portal

The employee should have to log in to the employee portal in order to access the personalized information. This can be achieved by:

  1. Biometric Fingerprint Scanning
  2. Emirates ID Scanning
  3. RFID Based Employee ID Card Scanning
  4. Magnetic Strip Based Employee ID Card Scanning
  5. Simple login credentials such as username and password

These are the most popular methods used for the logging into the system but in some of the recent projects, we also provided eye-scan and facial recognition-based log-ins. The HR Kiosk system allows implementing multiple methods or any of the above-mentioned method to ensure data protection and security.

Interactive Self-service HR Kiosk support multiple languages

As in UAE is a much-diversified culture having communities of people from diverse backgrounds. So, having an HR Kiosk which supports multiple languages will make it more convenient for the employees especially the labour and the lower class working staff, who might feel it difficult to work with only English or Arabic language, so our HR Kiosk system is built to have multiple languages simultaneously. The employee can choose their desired language immediately after signing in to the system or even prior to that, it depends upon the user interface and the client’s requirements.

Online and Offline HR Forms

The HR Kiosk can provide any type of form and application. The forms can either be filled online using the on-screen keyboard or a physical keyboard of the HR Kiosk. Or the employee can directly take print of a form, fill it, and submit it by using the built-in scanner from the kiosk. This is even more convenient than the online forms which you have to download and take the prints from a print shop and in some cases, you will have to visit the HR to submit the paper. This could save a lot of time and resources required to perform a certain task.

Identification papers and Document Update

In case an employee’s passport is renewed, then they must have to go to the HR Department to submit the new passport copy. But in case of the HR Kiosk, the employee can use the passport scanner to scan their passport and submit it via online through the kiosk. Similar applies to other documents, let say if an employee will have to submit a tenancy contract, in the conventional approach the employee will have to visit the HR Department, wait in the queue and submit the paper, the HR officer will have to file it, update it in the system and so on. But in case of the HR Kiosk, the employee can do it by themselves, by simply scanning the document with the kiosk scanner and submit it in a minute or two. This could really save a big hustle for just a very small task.

Employees Requests and Applications

Once the employee is logged in to the system then the system will automatically learn their identification and other info. If the employee wants to apply for a leave, then they must have to do a few taps on the touch screen and it will be done. The HR or the concerned department will receive an electronic copy and can proceed with the process immediately. Other requests such as transfer request or anything can be done easily from the HR Kiosk.

Annual Leave/Ticket Request & Attendance

The system can automatically calculate the annual leave as per the company policy and let the employee submit an application for annual leave and air ticket as per the company policy. Another advantage of the HR Kiosk is that an employee can check their attendance and other information too which could require a difficult process without the HR Kiosk.

Loans & Benefits

The employee can easily make requests for the loans, or other benefits such as health care or residence allowance or anything. They can view the status and other information of their current loan and deductions and the benefits they are getting.

Salary Certificates & Payslips

The employee can easily download and print their salary certificates and payslips to form the HR Kiosk within a few taps on the screen. That is not all there are endless possibilities to provide relevant information to the employees via the Kiosk.

Customized HR Kiosk Solution

The HR Kiosk system is built on a centralized database mechanism, which means whatever the organization wants to provide their employees can be provided through the HR Kiosk along with the standard printer, scanners and various other hardware and software feature the organization can implement automated processes as per their organization’s policy.

The system is very flexible and can be completely customized for each and every organization as per their preferences. Which makes it even more effective. The system works on a powerful software engine which is built on intelligent algorithms to let the clients automate as many processes as they want to reduce the load of the HR Department and to make all the processes more agile and robust for their employees. The automation comes with other benefits too, such as there is no chance of human error or any lag or latency caused by the manual processes. This prevents a lot of hustle, in addition, it helps reduce the HR resources and in a longer-term could be very profitable for an organization.

Integration with the ERP/Third-Party Software

The HR Kiosk system can easily be integrated with existing organizational software, such as ERP, Intranet, Property Management System, HR and Payroll Management System and many more. The integration can be done via Secure Web Services (APIs) this let different software communicate with each other and ensure better security of the data and information.

Integration-with-the-ERP-Software

The HR Kiosk system can communicate with existing digital information centres and other enterprise solutions & systems to fetch and push data and for various authentications. This also makes the operational process and maintenance a lot easier for the IT Department. The HR Kiosk system can be hosted in any data centre, cloud or online hosting as per the policy and existing information technology infrastructure of the client. This makes it a lot less expensive in terms of maintaining the HR Kiosk system and as the Kiosk unit itself is a self-service and very interactive tool so it doesn’t require any operator or presence of HR/Staff on sight. These are some of the distinguishing features of our HR Kiosk system.

Conclusion

The HR Kiosk will reduce the workload of the HR department and the employees would be able to do a lot many things without worrying for the need to go to the HR department and wait in long queues. This will result in lower resource consumption by the HR and the related activities. The reporting mechanism is automated and quite comprehensive. Customized reports can be generated to meet the requirements. The HR Kiosk system can easily be integrated with any existing organizational software or any other third party software/ERP using secure web services or APIs. This allows the HR Kiosk to push and pull the data from the main information centre and keep the information centralized. The HR Kiosks are highly customizable in terms of both the software and the hardware, the design too can be customized to meet the branding requirements of the customer.

Want to know more about RSI HR Kiosk? Or need a quote? Please contact us through our Contact Us Page.

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Aramex Customer Feedback Interactive Kiosks

Posted on March 31, 2020 by admin

Aramex is a multinational courier company who acquired Customer Feedback Interactive Kiosks from RSI Geeks. The courier service is very popular in the UAE and is considered to be the leading courier service with the best rates and good delivery time. Most of the corporate sector is relying on Aramex services. Having flexible plans and packages for small and medium-sized businesses, the courier has established a brand name. Mainly the eCommerce businesses in Dubai, UAE are using the courier service for their time-critical deliveries.

Aramex-Customer-Feedback-Interactive-Kiosks

Aramex is proving the best customer services and support all over the UAE. Such customer-centric organizations are very concerned about their customer feedbacks. Which is the reason the Aramex required a customer feedback kiosk which is not only easily accessible but also matches the brand look and feels when placed in their customer support centres? RSI Geeks has provided Aramex with an FR-MDF model having branding on three sides of the kiosk. The Samsung Android Tablet was also placed in a slim and sleek enclosure to maintain the brand identity. The tablet housing is fully protected with a lock and the Android tablet can only be accessed with a key. All of the wirings and other electronics are also protected underneath the body of the kiosk.

Here are the remarks of our Sales and Marketing Manager, Ms Maheen Waheed about this project:

”The project was a bit of a challenge due to a very short deadline, but thanks to our competent teams, we managed to pull out the gig. The design was not as that complex, but the strict branding rules and security & safety features made it a bit difficult. The Aramex team was very cooperative and understanding. We have completed the project within the given deadline and the client was very excited to have these Interactive Kiosks for customer feedback in real-time.”

Watch video of Aramex Customer Feedback Kiosks

These are one of the so many examples that we have set during our journey, meeting short deadlines and delivering big projects in record time. It requires a determined and dedicated team, who are highly motivated to do their job.

At RSI Geeks we specialized the techniques of custom made interactive kiosks and customer feedback systems. If you want to learn more or need a quote, please visit the RSI Geeks Interactive Kiosks.

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Kiosk that dispenses fragrance with user interaction by RSI Geeks

Posted on March 28, 2020 by admin

The team at RSI Geeks has manufactured a fragrance dispensing kiosk for one of our prestigious customers. The purpose of this kiosk is to introduce people with their new fragrances and perfumes. The idea was very unique and we have worked intensively with the technical team from the client-side. The result was IoT (Internet of Things) based mechanism which sprays a sprinkle of fragrance when someone places their hand in the proximity of the sensor. Moreover, the kiosks also have a large screen to act as active digital signage.

The customized interactive kiosk was made after a long and intense engineering work from our fabrication team. To ensure all the sensors, electronics and everything align with each other. The kiosk can be placed in public places, malls, airports, busy areas, and doesn’t need much of the human assistance after the installation and configurations.

Fragrance-Dispensing-Kiosk

At RSI Geeks we have done customized products for many clients, and with having more than 5000+ installations of our custom interactive kiosk machines, we are one of the largest Kiosks produces in Dubai, UAE. Our products and services are not only limited to the UAE but we have a large clientele in other GCC countries as well. Our technical and engineering teams have learned a lot from their experience which was the reason we were awarded this opportunity.

The pilot project has been handed over to the client and soon we will start the full-on production for a pretty large quantity. Here is what our Sales Manager, Mr Humayun Hashmi said about his experience with this project:

“I am working in the industry for so many years now but this was the most challenging project I have ever encountered. The design was completely customized, two technical teams were involved, complex electronics and above all a very short deadline makes it more challenging than anything else I have done so far. I would like to thank my design and engineering team who have revised the designs for countless times, to ensure the perfect solution for our client. Over the experience was quite learned and I am very much positive that this experience will help us in upcoming challenges.”

As I said, customization is one of our core speciality, not only custom interactive kiosks, but the solutions we provide is to ensure the best ROI for our clients which provide us with an edge over our other competitors.

Do you want to learn more about our Interactive Self-service kiosks? Please visit our product page, RSI Geeks Interactive Kiosks.

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Installation Of The Customer Satisfaction System For Electricity Department in Sharjah

Posted on January 3, 2019 by admin

Customer satisfaction plays a vital role in managing a business in this competitive world. It helps you reach more people through creating an interactive relationship thus, leading your business into success. Taking into action, customer’s opinion and suggestion gives a perception that you are taking their feedback in consideration and produce an expression that you are passionately committed towards serving them. Given the importance of that feedback in reaching or exceeding the customer satisfaction, the electricity department Sharjah (كهرباء الشارقة) has deployed the Customer Satisfaction System installed in customized kiosks placed in its 13 branches, manufactured by RSI Geeks to effectively monitor and check the happiness index of customers – who availed their service. This is an initiative done by (كهرباء الشارقة) to join the continuous effort of the UAE Government in promoting happiness to achieve a happier and peaceful society.

The Customer Feedback System Dubai let client handle the customer feedback with lesser ease because it can widely cover different parameters that could affect or influence their judgment such as experience, quality of products and services, time-lines, environment, and other relative aspects in an instant. Hence, it helps the agency to know who their customers are, understand what their customers need and give what their customers want. This is in line with the agency’s customer experience strategy – to give the desire of its consumers, deliver value for the customer and develop capable employees to please customers repeatedly (from their vision of 2020).

Using technology to improve customer relationship is timely and advanced at the same time, easy and more accurate. This innovative system makes acquiring knowledge and ideas from real SEWA customers highly possible. Once all the necessary information is gathered from the customers, there would be immediate discussions and faster response. It is a significant action to win the customers. And this customer satisfaction feedback will create customer loyalty and retention because they feel that they are important and that they are involved.

The department can constantly improve their water and electricity services since they have the customer feedback system that could identify other strength and weaknesses of the agency as observed by the consumers.

Since the customer feedback system is installed in a customized kiosk, RSI Geeks made sure that it is accessible and customer friendly. Customers can spend few minutes in answering some questions while waiting or right after the interaction. This would let them input accurate feedback as the feeling of experience is still fresh on their memory. It is also made handy as the system has a mobile app version available for both IOS and Android phone users.

The electricity department (كهرباء الشارقة) is consistent towards achieving one of their goals – to establish a distinct position in the mind of the consumer in such a way that effectively communicates their core values, which has led them in engaging themselves to the Customer Feedback System. This effort would obviously bring the desired results later on.

“A satisfied customer is the best business strategy of all” as said by Michael LeBoeuf. So, regardless on the nature of the business, whether big or small, listening to the customers should always be considered.

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Kiosk and Interactive Kiosks FAQs

Posted on November 24, 2018 by admin

Frequently Asked Questions – Kiosk and Interactive Kiosks

What is a Kiosk Machine?
Kiosk is a self service device that is most of the time installed at public places for some specific or general purposes such as capturing customer feedback or issuing a loyalty card in a store or helping visitors of a shopping mall to find a particular store.

What other names can be used for Kiosk?

Kiosk Machines are also known as Self Service Kiosk, Interactive Kiosk, Touch Screen Kiosk, iPad Kiosk, Tablet Kiosk, Samsung Tablet Kiosk and so on.

How are Kiosks built?

Kiosk machines are built with metal, cast iron, stainless steel, fire rated medium density boards, acrylic or plastic. Cost is the major factor of choosing the material of the kiosk.

How are Kiosk Machines designed?

It starts with requirement gathering, then sketch making. The sketch is transformed into drawing and preferably 3d image.

What kind of devices are installed in Kiosk Machines?

Kiosk machines can be stand alone screens to have video input coming through HDMI cables or media players or interactive kiosks can be built-in or separate computers fixed in the kiosk.

What is the difference in a standalone kiosk and interactive kiosk?

In a standalone kiosk the video source of the screen is either transmitted through HDMI cable from a central room or an individual media player is attached with the screen. Media player is then connected to the network over Wi-Fi or cabled network that is Ethernet.

Should I go for an interactive kiosk or a screen based kiosk?

It totally depends on the requirement. If you want visitors of a shopping mall to be routed to a store on an interactive map then you need a computer and a touch screen where the user can type the store name or tap on the map to navigate. A customer feedback system and visitor survey will also require an interactive kiosk. If you need to display static or dynamic ads – a standalone screen with a media player or any other video source is what you need.

What should be the screen size of the interactive kiosk?

The size of the screen of interactive kiosk depends on the type of application is to be used for user interaction. Issuing a token in the bank for waiting customers will require a small screen. Similarly a customer feedback system requires a small screen to take user input in the form or emoticons. While routing the customer on the map requires a large screen.

What is a kiosk app?

A kiosk is either a standalone screen or an interactive kiosk. In the aforementioned the media player has a web browser interface where the required images, videos, presentations and other form of data can be played. An interactive kiosk requires an app to be installed where the user can interact with the machine using human interface mechanism. Such as an application in garments store can let users try different clothes with a tap of screen using different clothes or a navigation app in the store can route customer to their directions.

 

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SHARJAH LIBRARY ACQUIRES RSI VISITOR FEEDBACK SYSTEM

Posted on February 20, 2018 by admin

The historic Qasimi Library, then founded in 1925, is now known as Sharjah Library, and operates under the Department of Culture & Information, Emirate of Sharjah. The library is located at the cultural square Sharjah alongside the famous Airport Road also known as E88.

Sharjah Library provides certain services to the visitors of the library where interaction with the staff and automated systems is a necessity. To continuously improve and strive to provide in-time and utmost services, Sharjah Library acquired Survey System and Visitor Feedback System to receive feedback of the visitors.

Sharjah Library also has a facility for schools where school children visit the library to get acquainted with the topics which are beyond standard school studies. This helps students to get familiar with the history, current affairs and the library ethics.

Visitor Feedback System provided by the team of RSI Geeks is deployed on the two kiosks which are used for elders and children. The visitor of the library can participate in the feedback system to provide the feedback about the services provided while leaving the library. A graphical, Emoji, Emoticon and Smiley based feedback system is installed on both the kiosk which are designed and built in mild steel and spray paint to get a decent finish to be kept and presented at the entrance of the library.

A small version of the kiosk is specially customized and designed for the children along with a base where children can stand and use catchy graphics to leave their feedback. This small version of the kiosk also has provided a mean for young children to be attracted towards a touch screen and interact with it.

The administration and the management of the library has been provided an administration panel of the Visitor Feedback System where they can create different feedback questions time to time. They are also provided with a reporting system where the visitor feedback can be analyzed and enhancements or improvements can be planned and executed.

After successful completion of the visitor feedback system Mahyne Waheed, project manager at RSI Geeks said, “We thank and congratulate HH Sheikh Sultan bin Mohammad Al Qasimi, Ruler of the Emirate of Sharjah and member of the Supreme Council United Arab Emirates and the team of Sharjah Library to provide intellectual and learning facilities along with best of class services to citizens. We feel proud to be part of the project at Sharjah Library that is helpful in the betterment and improvements in society. We at RSI geeks feel confident to take over such projects in future”

Visitor Feedback System deployed over Touch Screen Kiosk is a standalone interactive machine that can help any organization to get instant customer or visitor feedback that can be analyzed to for improvements in the customer experience or business process.

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NEW YORK UNIVERSITY IN ABU DHABI ACQUIRES IPAD KIOSKS

Posted on February 20, 2018 by admin

NYU Abu Dhabi is a University focusing on research of arts and science colleges in the emirate of Abu Dhabi. The students all around the world approach the University for its standard of Education and facilities provided for the education seekers.

In order to provide student friendly services within the campus NYU Abu Dhabi decided to install Kiosk machines within different departments of the University.

Team at RSI Geeks worked with the team at Abu Dhabi University to come up with two different customized kiosk machines that will have iPad to interact with students. First design of the interactive Kiosk is a floor standing kiosk with a huge area for artwork to attract students. The Kiosk has all around graphics and NYU artwork to give a unique look to the kiosk. iPad is installed in kiosk in a way that it will have continuous connection to the power socket with concealed cables and at the same time iPad can be removed from the kiosk for servicing or app installation or update purposes.

Survey System Kiosk: The other design of the kiosk was also a floor standing kiosk with our standard kiosk model. The kiosk has the ability to fit in any screen size or any brand of tablet. Be it iPad or Samsung or Lenovo tablet, all the types of tablets can be installed in 9002 model of our kiosk. It is created in mild steel or fire rates MDF as and how it is required and adjusted in the environment. The kiosk had ipad installed to interact with the students in the form of Survey System.

After the successful execution kiosk design project the project manager, Mahyne Waheed said. “NYU Abu Dhabi is one of the most reputed university in United Arab Emirates. The Kiosk machine requirements were diverse and challenging. By designing and delivering such kiosk for NYU Abu Dhabi, our self-belief levels have risen up. We are further convinced that team at RSI Geeks has the technical know-how and ability to design and personalize any type of Kiosk machine by utilizing our team of designers, engineers and fabricators”

Team at RSI Geeks is committed to provide best of the class after sales support and service to customers to ensure that each and every installation of Kiosk , Computer Kiosks, iPad Kiosk or tablet kiosk are operational and serving the requirements of the customers 24×7.

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