Why organizations should deploy HR kiosks for their HR departments and link them with their HRMS systems? The HR department is the backbone of the growth, if an organization is growing they require better workforce management. The HR departments always have to be very efficient to meet the needs of the growing organizations and enterprises. The HR department ensures a sufficient supply of human resource for the organization’s operational needs. In Dubai, UAE the competition is rising, the economic developments are attracting more businesses and investors to enter the market. This led to a very competitive market, the competition cause businesses to increase the quality which results in higher expectations from the customer and the cycle goes on and on.
The basic functions of the HR Department are:
- Employee Satisfaction
- Employee Retention
- Reduction in Labor Cost
- Ensuring Maximum Employee Performance
- Enforcing Organizational Policies
- Employee Development
The HR departments recruit skilful staff to ensure cost-effective operations. This is a very important function in any organization as outsourcing has its challenges and it is not as cost-effective either. The second function of HR is to ensure the employees are satisfied and are working at their optimum efficiency levels. This also includes monitoring, incentives and performance management. Another very crucial function that HR perform is employee retention. Businesses and organizations could spend a lot of resources in order to train their employees and on their personal development. It is important to keep those employees to ensure maximum operational capabilities. The HR departments not only in Dubai, UAE but all over the world heavily rely on technological solutions and tools to boost their efficiencies. The HR Kiosk or Virtual HR is one of the most effective tools which can help the HR department in all of their organizational functions.
The HR Kiosks are basically a touch screen interactive device, usually floor standing or wall mount. The HR Kiosks would be connected with the HR database and information centre to enable the employee to perform HR tasks via a self-service interface. It is important to integrate your HR Kiosks with your HRMS (Human Resource Management System) to utilize them at their maximum potential. This also expands the possibilities of digitalization and automation of a lot many processes and services.
Here are the core benefits of deploying an HR Kiosk:
Easy Access to the HR Information
Most of the time the HR departments are located in the head-offices or at a different location or employees could be working in a production unit or at a project site and the HR department elsewhere or something like that. This made it harder to reach out to the HR department each time an employee requires a service. This also causes a waste of time and resources. There are a bunch of other challenges too, the employee would require transport, off-time to schedule a visit to the HR, and if it is a busy day you can even lose the entire workday. The HR Kiosk can solve this problem. These kiosks are free-standing designs, you can place a floor standing or wall mount HR Kiosk at the project site, or at the company accommodation of the staff, or at the local branch or regional office and so on. This not only reduces the workload of the HR staff but also adds value to the employee experience and satisfaction.
Reduce HR Department’s Cost and Expenses
The mailing and printing is a huge cost for the HR department. It is time-consuming too. With the help of an HR kiosk, you can eliminate these costs by a huge percentage. Apart from that the HR department’s most resources are consumed in filling and documentations. They have to maintain a lot many files, which itself consumed a lot of financial resources, for example, you need extra staff to do the manual work, you need more stationary and more storage spaces to store the files and paperwork. These all things could be very expensive. The HR Kiosk will not only automate a lot many processes but it also digitalizes them which reduce the paperwork, mailing and manual filling. This is why the HR kiosk should be integrated with the HRMS or intranet or any other corporate tool which holds the HR and employee database.
Increase Employee Satisfaction and Employee Retention
The HR Kiosks can provide an excellent experience to the employees. Self-service is always preferred by the customers in every service-based industry. The HR Kiosk allows the employees to get the required service without depending on any human/staff and or travelling to the HR department. This saves their time and efforts. Another advantage of Virtual HR or HR Kiosk is that business can place them at the closest and convenient locations to the employees. The employees don’t have to wait in a long queue, they can get the service instantly. This significantly boosts the employee experience and satisfaction. Once your employees are satisfied with you the employee retention is easier. The HR Kiosk can also provide a feedback channel to further understand the expectations and needs of the employees which can help the businesses to take steps to improve employee satisfaction and employee retention.
The Employees can avail themselves of many services from the kiosk instantly which otherwise could have taken them hours or in some cases days. For example, if an employee has to check to apply for the annual leave. They will go to the HR kiosk, scan their Emirate ID Card or Employee ID to authenticate themselves, and then they can either fill and submit the form completely digitally or either they can take the print out of the HR Kiosk and fill the form and then scan it back again to submit the application.
The HR department can offer virtually any service from HR Kiosk, some of the most commonly used services are:
- Employee Documents (new ID, new passport, etc) Update
- Annual Leave Application, Leave Status, etc
- Employee Benefits, Overtime, Incentives, etc Calculations
- Attendance, Time Clock, Schedules, Shifts, and Time Updates
- Loan Applications, Status, etc
- Request Appointment with HR Department
- Forms Printing and Submissions
- EID Scanning, Passport Scanning, Facial Recognition, RFID, Employee ID, etc
- Company News, Notices and Events Updates
- Surveys, Feedbacks and Suggestions
All these services and a lot of others can be provided with HR Kiosks. The biggest advantage of the HR Kiosk is that the technology itself is very flexible and it can include tons of software and hardware features that can help HR departments to improve the employee experience. The instant availability of the HR services at the most convenient locations to the employees can significantly increase their satisfaction and happiness. This not only saves their time but it provides them more access to the HR services. Happy and satisfied employees are the key to employee retention. The HR department can achieve a lot using an HR Kiosk.
Reduce HR Work Load and Increase Efficiency
HR is a very critical business asset. If your HR staff is always busy attending so many daily requests and visitors, they would not be able to fully focus on more productive activities. The automation and digitalization of the services not only save the cost of lengthy filling processes, paperwork and mailing, but it significantly reduces the workload of the HR department. The automation also improves the efficiency of the HR staff. As most of the digital services got updated automatically and instantly in the system and no need for manual data entry or any such thing. This could have a tremendous impact on the HR department’s efficiency. With less workload, the HR staff can focus on other productive tasks, which will further improve the efficiency and output of the HR department. The business can also reduce the HR staff as the digitalization of the services doesn’t require any human intervention. When we automate the process and digitalize it, the chances of human error got significantly reduced this save a lot of time in repetitive work. Automation and digitalization significantly increase the HR department’s efficiency.
Collect Employee Feedback
Employee Feedback is very important. Most often good employee leaves an organization if they feel the organization is unable to meet their needs or if they are not been able to communicate with the HR department freely and easily. In order to understand the needs and demands of you’re employees, it is important to provide them a channel where they can freely express their thoughts and suggestions. This will not only help the HR department to improve customer retentions but it will also help them to provide better HR services with the HR kiosk. Employee feedback is a very valuable asset for the HR department, it is crucial to consider their employee’s needs and demands while making new strategies and taking important decisions.
See More: 10 Useful Features of Interactive Kiosks
Implement Organizational Policies Effectively
One of the best advantages of digitalization is that you can update everything instantly. The HR department is the one that has most of the internal announcements and information sharing. The HR kiosk is the best solution to push news and announcements on the screen. Rather than making changes in the documents and creating new forms or such things, just from the administrative control panel all such changes can be made and implemented instantly throughout the organization. Whenever there is any update in any process or a policy is being changed, all can be implemented instantly at all HR Kiosks. This not only saves a lot of efforts and resources but it makes it easier and convenient for the HR Staff as well to implement and update organizations policies effectively.
The HR Department is the busiest department in any organization or business. It also happens to be the most important department as well, as the main functions of the HR department include, recruitment of the right people, employee satisfaction, employee retention, resource optimizations, cost reduction, employee’s personal development and employee performance management. These all factors play a major role in any business’s success. The HR Kiosk is a modern solution for HR departments that enables them to easily provide their services in remote areas, near to their employees and it also enables them to reduce service delivery time, paperwork, cost, manual labour, and overall workload of the HR department which results in boosting the performance of the HR departments. Employees satisfaction led to good performance and employee retention ensures that the business always has a great pool of skill set, which further helps them to work with better efficiency and greater quality output. The HR Kiosks also help the HR department to effectively implement the organizational policies and procedures. This is the reason the business and enterprises in Dubai and all across the UAE are adopting HR Kiosks and HRMS solutions very rapidly.
The HR Kiosk with it enormous spectrum of application& usability can help businesses and organizations in maintaining steady growth and controlling the cost of operation and production. If the employees will be satisfied, they will work on their optimum efficiency, which means with lesser inputs the businesses can harvest higher outputs. Not only that the automation and digitalization of HR Services significantly reduce the workload of the HR department and let them focus on more productive activities rather just attending too many daily visitors and doing manual paperwork for filling and mailing, etc. The HR Kiosk is built with the most widely available technology, which makes them very cost-effective, in addition, the technology can last long and can easily be repurposed too. The software itself is a very flexible framework that allows easy integration with HRMS, intranet, ERPs, Financial and Production Systems and much more. This is why all medium size and big size business, organizations and enterprises need an HR Kiosk which will eventually improve the overall growth and revenue. If you are interested in commissioning HR Kiosks, feel free to approach us through our Contact Us page. We have a huge variety of indoor and outdoor kiosks, which can be placed in any type of environments and easy to manage at remote locations.
Check this out: What is the Difference in Outdoor and Indoor Digital Signage?