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Top Digital Self-Service Trends of 2022

Here in Dubai and all around the UAE businesses are embracing self-service technologies to enhance their customers’ experience and to improve the quality and performance of their service teams. The customer expectations, market trends and customer service methods have been … Continue reading

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How Can Businesses Benefit From Self-Service Kiosks

Businesses always seek ways to improve customer satisfaction, increase their productivity and efficiency to maximize profitability and to ensure a long term sustainable growth. It is very true that the customer satisfaction provides a foundation at which business can grow. … Continue reading

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People Counting System: Heatmap Analysis & Customer Churn Rate

Businesses in Dubai and all around the UAE are considered to be more adoptive towards innovation and modernization. This is because of the overall market conditions. Especially the service and retail industries are one of the most rapidly growing industries … Continue reading

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5 Types of Customer Feedback

The customer feedback is basically the information, suggestions, complaints, opinion, or just a thought your customers and your audience shared with you. There are two major classes of customer feedback, first is the feedback that customer share without asking and … Continue reading

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Advantages of People Counting Technology for Shopping Malls

The success of a shopping mall depends on various factors, some of the key aspect of a successful strategy is customer satisfaction. The customer satisfaction is crucial so does generating revenue. Businesses will have to find a way to enhance … Continue reading

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10 Customer Self-Service Best Practices to Power Your Contact Center Results

Business needs contact centers and customer service centers to offer a variety of services throughout the customer journey. Here in Dubai and all around the UAE the B2C sector is very competitive. The customer demands are also very high and … Continue reading

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Complete Guide to People Counting System in 2022

Businesses and enterprises in Dubai and all around the UAE are very adoptive towards modern technologies and advanced customer satisfaction solutions. The UAE is considered to be one of the most modernized and technologically advanced country, not only in MENA … Continue reading

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Your Guide to an Effective Customer Feedback System

Here in Dubai and all around the UAE the businesses and markets are transforming from traditional sales-centric to a modernized and more effective customer-centric business model. This transition was not sudden, in fact the market trends, customer demands, competition and … Continue reading

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Why Shopping Malls in Dubai Need a Footfall Analytical Tool?

The Dubai and in fact the entire UAE is full of shopping malls. The markets are stable, businesses are growing average people are earning far much than in any other Asian and Middle Eastern regions. The buying potential or purchase … Continue reading

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How to Get Feedback from Customers in a Restaurant

The foodservice industry is expected to reach a whopping 4 Billion USD by the end of 2022. As in Dubai and all around the UAE a huge number of expats are living and the country also host millions of tourist … Continue reading

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