Tag Archives: Customer Feedback

What is Multichannel Customer Feedback and Why it is so Important?

The technology have completely revolutionized the way customers and businesses were interacting with each other. With the rise of smartphone technology, internet and social media, the customers are more inclined toward businesses who can offer them a multi-channel communication. Now … Continue reading

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Importance of Customer Feedback Tool for Small Business Owners

Small businesses in Dubai and all around the UAE are rapidly growing, the average rate of small startups is rising every year in the country. The markets are stable, the economy is growing steadily and the buying power of an … Continue reading

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How to Collect Customer Feedback Using Corporate Website?

A corporate website is an essential for a modern day business. Especially in Dubai and in fact all around the UAE businesses must have to have a presentable corporate website. In UAE the internet penetration is 99% which means that … Continue reading

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How to create Customer Feedback Surveys for Product Development?

For any business it is extremely important to delight its customer with its products, services and customer experience. Businesses in Dubai and all around the UAE know very well how important it is to satisfy your customers. Happy and satisfied … Continue reading

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5 Types of Customer Feedback

The customer feedback is basically the information, suggestions, complaints, opinion, or just a thought your customers and your audience shared with you. There are two major classes of customer feedback, first is the feedback that customer share without asking and … Continue reading

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How to get feedback from customers in a restaurant

The foodservice industry is expected to reach a whopping 4 Billion USD by the end of 2022. As in Dubai and all around the UAE a huge number of expats are living and the country also host millions of tourist … Continue reading

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Why Your Business Needs a Customer Feedback System?

For any business it is important to understand its customer and cater to their needs and fulfill their expectations. No matter you are a small business a large organization or a multinational enterprise, the prime aim of every business is … Continue reading

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Customer Feedback System and 5 Benefits of NPS

Customer Feedback Systems are used by all types and sizes of businesses in Dubai, UAE to measure customer happiness and customer satisfaction. The customer happiness is a pretty vague terminology, there could be so many different factors that can effect … Continue reading

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How to Calculate NPS (Net Promoter Score) in Customer Feedback System

The customer experience and loyalty can be taken as the direct measurement of the overall progress and efficiency of the entire operations of any business, if your customers are happy and satisfied that means everything is working properly, if your … Continue reading

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