Category Archives: Customer Feedback System

What to Collect and When with a Customer Feedback System?

The customer feedback systems have gained huge adoption from the business community in Dubai and all around the UAE since past few years. Each and every industry sector is taking customer’s feedbacks, their suggestions, opinions and information about their experiences. … Continue reading

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Cons of Manual/Handwritten Customer Feedback

The customer feedback is a very important data. It provides businesses with an opportunity to communicate directly with their customers and learn about their opinion, thoughts, demands, and expectations. These days businesses all over the world are switching to digital … Continue reading

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What are the best devices to be used for Customer Feedback?

Now a days the customer experience and customer satisfaction is everything, business are investing heavily in customer satisfaction solutions. In Dubai and all around the UAE the businesses have become more customer centric over the past few years. That trend … Continue reading

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Customer Feedback System and 5 Benefits of NPS

Customer Feedback Systems are used by all types and sizes of businesses in Dubai, UAE to measure customer happiness and customer satisfaction. The customer happiness is a pretty vague terminology, there could be so many different factors that can effect … Continue reading

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How to Calculate NPS (Net Promoter Score) in Customer Feedback System

The customer experience and loyalty can be taken as the direct measurement of the overall progress and efficiency of the entire operations of any business, if your customers are happy and satisfied that means everything is working properly, if your … Continue reading

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Customer Feedback – Best Practices in 2021

The customer feedback is a direct measurement of the progress and performance of a business. Various studies and researches have shown that the businesses who listen to their customer are tend to grow quicker than the ones who don’t. The … Continue reading

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7 Benefits of Customer Feedback System

The business of different sizes and types are all investing heavily in customer satisfaction solutions all over the world. Especially in Dubai and other parts of UAE, the business is competing very hard to satisfy their customers. It doesn’t matter … Continue reading

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Customer Satisfaction Survey – Top 5 questions in 2021

The customer satisfaction survey is used to ask customers about their experience and their opinion about your product, services, and capabilities. It helps a business to understand how customers are feeling about their brand and business practices and the interaction … Continue reading

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Patient Satisfaction Survey with Feedback System

The healthcare industry has a very delicate customer relationship or is a precise patient relationship. It is extremely important to provide a great patient experience and patient journey. The hospitals, clinics, and healthcare facilities in Dubai and all across the … Continue reading

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