Tag Archives: AI Chatbots and Virtual Assistants

Integrating AI in Customer Feedback System

The business landscape is transforming and the technology plays a pivotal role in this transformation. The businesses are becoming more digitalized and customer centric. Their aim is to resonate with customer demands and needs. The market competition and the ever … Continue reading

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The Advantages of Customer Self-service and Best Practices

The customer service is a crucial part of any successful business strategy. Without excellent customer service, no business can succeed. There are several aspects of a business that need constant attention from management, but customer service is at the top … Continue reading

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