Author Archives: admin

What are the Types of Interactive Kiosks?

These days business in Dubai and all around the UAE are adopting interactive kiosks to provide better experience to their customers. The customers also prefer to have a digital interaction rather visiting the business or organization to get a service … Continue reading

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Cons of Manual/Handwritten Customer Feedback

The customer feedback is a very important data. It provides businesses with an opportunity to communicate directly with their customers and learn about their opinion, thoughts, demands, and expectations. These days businesses all over the world are switching to digital … Continue reading

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Why Interactive Self-service Kiosks are the Ultimate Customer Experience Transformation Tool?

The interactive self-service kiosks are gaining popularity in Dubai and all around the UAE. The self-service kiosks are popping up everywhere from airports to clinics, and from banks to government office, businesses and organizations are utilizing the interactive self-service kiosks … Continue reading

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What are the best devices to be used for Customer Feedback?

Now a days the customer experience and customer satisfaction is everything, business are investing heavily in customer satisfaction solutions. In Dubai and all around the UAE the businesses have become more customer centric over the past few years. That trend … Continue reading

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What are the Necessary Features of Food Ordering Kiosk?

A self-service food ordering kiosk is a big touch screen kiosk which includes the entire menu and allow the customers to order their food and drinks through the touch screen interface and let them make payments through their debit or … Continue reading

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Customer Feedback System and 5 Benefits of NPS

Customer Feedback Systems are used by all types and sizes of businesses in Dubai, UAE to measure customer happiness and customer satisfaction. The customer happiness is a pretty vague terminology, there could be so many different factors that can effect … Continue reading

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How to Calculate NPS (Net Promoter Score) in Customer Feedback System

The customer experience and loyalty can be taken as the direct measurement of the overall progress and efficiency of the entire operations of any business, if your customers are happy and satisfied that means everything is working properly, if your … Continue reading

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Customer Feedback – Best Practices in 2021

The customer feedback is a direct measurement of the progress and performance of a business. Various studies and researches have shown that the businesses who listen to their customer are tend to grow quicker than the ones who don’t. The … Continue reading

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What is HRMS Self Service Kiosk?

The HRMS Self-Service Kiosk is a virtual HR which allows employees to access HR services 24/7 through an interactive interface. These days the HRMS self-service kiosks are very popular in Dubai and all around the UAE. As the name suggests … Continue reading

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