Author Archives: admin

What is Multichannel Customer Feedback and Why it is so Important?

Posted on August 3, 2023 by admin

The technology have completely revolutionized the way customers and businesses were interacting with each other. With the rise of smartphone technology, internet and social media, the customers are more inclined toward businesses who can offer them a multi-channel communication. Now … Continue reading →

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What are the advantages of Digital Wayfinding Signage?

Posted on August 2, 2023 by admin

A digital wayfinding signage is an interactive self-service kiosk that enables dynamic wayfinding. It is a computer terminal with interactive maps, guides, information, and multimedia specifically designed to help customers and visitors navigate through a building or a large area. … Continue reading →

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What is Money Transfer Kiosk?

Posted on July 31, 2023 by admin

A money transfer kiosk is a self-service terminal which facilitate the process of money transfer and deliver a self-service experience. The self-service money transfer kiosks are a great tool to enhance customer experience with quicker and satisfactory service delivery. The … Continue reading →

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What is a Self Service Kiosk? Here’s All You Need to Know

Posted on July 31, 2023 by admin

Businesses are always eager to find ways to gain higher customer satisfaction which help obtaining loyalty and establishing a long-term relationship between businesses and customers. The customer retention is crucial for any business, studies have revealed that it is 9 … Continue reading →

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The Advantages of Customer Self-service and Best Practices

Posted on July 25, 2023 by admin

The customer service is a crucial part of any successful business strategy. Without excellent customer service, no business can succeed. There are several aspects of a business that need constant attention from management, but customer service is at the top … Continue reading →

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What is Exhibition Stand Designing Process?

Posted on June 14, 2023 by admin

There are hundreds of exhibitions, tradeshows and events happening in Dubai and all around the UAE every year with millions of visitors not only from within the country but from all around the world. Businesses participates in such exhibitions, shows … Continue reading →

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How bill payment kiosks help telecom operators improve customer experience and generate more revenue?

Posted on May 31, 2023 by admin

The telecom industry in any country is very dynamic, progressing and fast-moving, they are responsible of connecting millions of people, providing vital services for businesses and are responsible for completely transforming the modern business landscape. The UAE is a very … Continue reading →

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How to enhance the impact of your small exhibition stand?

Posted on May 22, 2023 by admin

Exhibitions and tradeshows are excellent opportunities for businesses. Here in Dubai and all around the UAE there are many platforms who continuously keep hosting such events and exhibitions. If you are participating in any exhibition, tradeshow or event, even your … Continue reading →

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Characteristics of Closed-Loop Customer Feedback Tool

Posted on May 19, 2023 by admin

For any business the customer satisfaction is one of the most crucial and important factor to sustain and grow. Businesses in Dubai and all around the UAE invest heavily in solution to maximize the customer satisfaction and customer happiness. There … Continue reading →

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How Self-Service Kiosk are Improving Customer Experience in Dubai, UAE?

Posted on April 26, 2023 by admin

The customer journey starts from acquiring a prospect and converting them into customer and even the brand loyalists. The understanding and analysis of customer journey can help businesses shape your methods and processes by understanding what your customer desires, wants … Continue reading →

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