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Tag Archives: Customer Self-Service
The Advantages of Customer Self-service and Best Practices
The customer service is a crucial part of any successful business strategy. Without excellent customer service, no business can succeed. There are several aspects of a business that need constant attention from management, but customer service is at the top … Continue reading
10 Customer Self-Service Best Practices to Power Your Contact Center Results
Business needs contact centers and customer service centers to offer a variety of services throughout the customer journey. Here in Dubai and all around the UAE the B2C sector is very competitive. The customer demands are also very high and … Continue reading