Tag Archives: Customer Satisfaction

The Impact of Real-Time Feedback on Customer Experience

Businesses are eagerly struggling to align themselves with customers. That is why businesses are adopting to modern solutions and business practices to transform into a more customer-centric enterprise. The customer-centric businesses fully resonate with customer demands, needs, expectations and preferences. … Continue reading

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Customizing Payment Kiosk Solutions for Different Industries

For every business the top priority is to achieve higher customer satisfaction, better operational efficiency and cost optimization. Although it may sound simple, but achieving all these simultaneously is extremely difficult, especially with traditional business practices. This is what compelled … Continue reading

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5 Best Practices for Designing Effective Customer Feedback Surveys

Businesses always want to know what their customers think about themselves. Sometime there is a dip in the sales, or the complaints start rising suddenly, or a new product failed to get expected appreciations, whatever the case is, businesses keep … Continue reading

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Emerging Trends in Self-Service Kiosk Technology

Gone are the days of long waiting lines and confusing interactions with service agents! The interactive self-service kiosks are enhancing customer experience everywhere, from your local shopping mall to government and public offices, hospitals, banks, airports, etc. and are being … Continue reading

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Cons of Manual/Handwritten Customer Feedback

The customer feedback is a very important data. It provides businesses with an opportunity to communicate directly with their customers and learn about their opinion, thoughts, demands, and expectations. These days businesses all over the world are switching to digital … Continue reading

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