Tag Archives: Likert Scale

The Role of Customer Feedback Systems in Improving Business Performance

For every business the business it is extremely crucial to align their products, services and solutions with their customers. The customer demands continue to change very often, sometime the emergence of new technology, new offerings from competitors and various market … Continue reading

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5 Best Practices for Designing Effective Customer Feedback Surveys

Businesses always want to know what their customers think about themselves. Sometime there is a dip in the sales, or the complaints start rising suddenly, or a new product failed to get expected appreciations, whatever the case is, businesses keep … Continue reading

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