Customer Feedback System
Customer Feedback System
Customer satisfaction is a vital aspect of any business to grow.
Can we expect from a business to grow if it is not successful to satisfy its customers with the products or services offered? Okay let’s say you are satisfying your customers with what you are offering but still how do you know if the customer left your outlet happy? – And he will return back?
These are the questions that need to be answered and with the real feedback coming from customers.
We offer devices that can provide real time customer feedback such as iPad Kiosk, Tablet Kiosk and other touch screen kiosks. These interactive touch screen kiosks engages the customer with colorful interfaces and catchy icons and pictures to ask of either the products or services offered.
What more? Our customer feedback software can be integrated with any business process such as sales, marketing and other modules within the enterprise.
Give us a call or fill in the inquiry form below for our software and hardware professionals to get in touch with you to understand your queries and provide a workable customer satisfaction solution that will help higher management to find the loop holes and eventually grow as a brand.
Customer Satisfaction Survey - Onsite
Customer Satisfaction on Kiosk
The customer feedback system is installed on an interactive kiosk and the visitors can complete a short survey while waiting for their turn or when leaving the outlet.
Customer Satisfaction at Teller/Agent
They customer feedback system is installed in a touch screen device such as ipad kiosk - kept on a serving desk of a teller at a bank or customer service agent. Customer can complete the survey while he/she is being served.
Customer Satisfaction Survey - Online
Customer satisfaction on website
Customer Satisfaction survey designed and developed by RSI Geeks is completely customizable and can be given any look and feel as per customer website. It has the capability to be full integrated with any website framework or custom code.
Customer Satisfaction as mobile app
RSI Geeks' customer satisfaction survey system has a mobile version as well that can be used in mobile devices. The survey can be available on IOS and Android app stores.
Hosted with third Party
Due to network restriction policies of the enterprise the RSI Geeks' customer satisfaction survey system can also be hosted with 3rd part web servers but the reports can still be made available to managers and decision makers.
Customer satisfaction survey on email
Customer Satisfaction Survey via email
The Customer satisfaction survey system designed by RSI Geeks has the capability to be sent to email addresses automatically from the email database of the enterprise. The customer satisfaction survey system can be integrated with the contact database of the enterprise and can automatically be sent on a pre-defined time. The reports can be sent back via email or can be analyzed by a central administration software for detailed and useful reporting that can help in critical decision making.
Customer Feedback Devices
L-Type Series Interactive Digital Signage
- Our flagship device for Customer Feedback which is suitable for all the indoor environments. It has builtin 10 inches capactive touch screen ,2Gb RAM and 16Gb storage. The device do not require power adapter or battery replacement as it works with POE (Power Over Ethernet). Available in 2 colors, white and black having Quad core Cortex 1.8 Ghz CPU, Camera, Card reader, Bluetooth and Wifi
- LCD IPS Panel
- 10.1" Resolution 800*1280
- Quad Core Cortex A17,1.8G
- RAM 2GB
- Internal Memory 16GB
- Android 8+
- 10-point Capacitive Touch
- 2.0MP, Front Camera
- Support NFC Card Reader(optional)
- Bluetooth 4.0
- WiFi 802.11b/g/n
- RJ45 Ethernet With POE
- Serial port
- Microphone
- TF Card, Support Upto 32GB
- HDMI output
- Battery : 4500mah/3.7V-Working 2 hours
- 2*1W Speaker
- Adapter 12V/1.5A
| System | CPU | RK3128,Quad-core cortex A7,1.3G | |||||||||||||
| RAM | 1GB | ||||||||||||||
| Internal memory | 8GB | ||||||||||||||
| Operation system | Android 6.0 | ||||||||||||||
| Touch screen | 10-Point capacitive touch | ||||||||||||||
| Display | Panel | 10.1″LCD IPS panel | |||||||||||||
| Resolution | 1280*800 | ||||||||||||||
| Active area | 293.76(H)x165.24mm(V) | ||||||||||||||
| Display mode | Normally black, IPS | ||||||||||||||
| Viewing angle | 85/85/85/85(L/R/U/D) | ||||||||||||||
| Contrast ratio | 800 | ||||||||||||||
| Luminance | 250cd/m2 | ||||||||||||||
| Aspect Ratio | 16:9 | ||||||||||||||
| Network | WiFi | 802.11b/g/n | |||||||||||||
| Ethernet | 10M/100M ethernet | ||||||||||||||
| Buletooth | BT 4.0 | ||||||||||||||
| Interface | Card slot | TF card | |||||||||||||
| USB x 2 | USB Host | ||||||||||||||
| Micro USB | Micro USB OTG | ||||||||||||||
| RJ45 | RJ45 | ||||||||||||||
| Serial port | USB for serial port | ||||||||||||||
| Power jack | DC power input | ||||||||||||||
| Earphone | 3.5mm earphone | ||||||||||||||
| Media play | Video format | MPEG-1,MPEG-2,MPEG-4,H.263,H.264,VC1,RV etc.,support up to 4Kx2K(H.264) | |||||||||||||
| Audio format | MP3/WMA/AAC etc. | ||||||||||||||
| Photo | jpeg | ||||||||||||||
| Other | Battery | 4500mah/3.7V,working time ~2hours | |||||||||||||
| Speaker | 2*1W | ||||||||||||||
| Camera | 2.0M/P, Front camera with AF | ||||||||||||||
| MIC | Built-in MIC | ||||||||||||||
| Power consumption | 15W | ||||||||||||||
| Working temp | 0–40degree | ||||||||||||||
| Certificates | CE/FCC/RoHS | ||||||||||||||
| Language | Multi-language | ||||||||||||||
| Accessories | Adapter | Adapter,12V/2A | |||||||||||||
| User manual | yes | ||||||||||||||
Tilt & Rotate Kiosk(Tablets - iPad/Samsung/Others)
- This device of customer feedback uses a tablet (iPad/Sumsung/Others) in an enclosure which can be kept on a table, desktop or mounted on the wall. Fabricated in metal and spray painted enclosure ensures crisp quality and desirable weight for any indoor environment. Some of the customer prefer this option as they have freedom to choose the type of tablet they require.
Full Covered Original
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Open Frame Slim
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Full Covered Slim
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Universal Diagonal
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
